Refund Policy

Returns
Customers can return items within 14 days of receipt. The cost and responsibility for the return label are for the customer. Items must be returned in their original condition and packaging. Products with hygienic considerations must be thoroughly cleaned.

Defective or incorrectly received items
If you receive a defective or incorrect item, we will ensure that it is replaced free of charge. 

How to return
Send an email to MulonuUK@gmail.com with order number, reason for return, photo of the product (if broken), and customer information. We will then provide the return address.  

Right of withdrawal
The customer can revoke the contract within 14 days of receipt. The customer bears the costs for return shipping. Refunds will be processed within 7 days of receipt of the returned goods.

Return Costs
Return costs vary from €20 to €40 depending on location.

For UK Customers 20 to 40 Pounds. 

Refund time
After receipt at the warehouse, the return will be processed within 5 working days.